The Supplement Den is committed to safeguarding the privacy of any personal information individuals are required, or may choose, to give to us. This policy represents the requirements of the Privacy Act and The Supplement Den’s position on the management of personal information.
Our policy on the collection personal information.
The Supplement Den will not collect non-publicly available personal information about you without your consent and will not buy, rent or otherwise acquire information about you from third parties (such as marketing agencies) without your prior express consent.
What information do we collect? How do we use it?
The personal information The Supplement Den may collect about you is dependent, upon your relationship with The Supplement Den. The following are some examples of the types of personal information that The Supplement Den may collect from individuals:
1.When you sign up for our newsletter, we need only an email address, which we use to send the newsletter you requested.
2.When you submit any suggestion, recommendation, or comment we also ask for your email address although we will not publish your email address without your prior approval. We may use this information to contact you in clarifying any issues you raised.
3.When you enter a contest or other promotional feature, we may ask for your name, address, and email address so we can administer the contest and notify winners. The Supplement Den may also use the information collected to market certain services or products to the contestants. Where The Supplement Den intends to do this, it will advise the contestant of this in the contest’s terms and conditions
4.When you make a purchase through The Supplement Den we require your name, phone number and email address. This information will be passed to the payment gateway provider. Your credit card details are never supplied to The Supplement Den.
5.We may also use the information we collect to notify you about important functionality changes to the website, new services, and special offers we think you'll find valuable.
An overview of how The Supplement Den uses and discloses personal information.
Subject to the exceptions set out in The Supplement Den Privacy Principles (for example, the disclosure of personal information when allowed or required by law), The Supplement Den will not disclose your personal information.
Security measures The Supplement Den adopts to protect personal information.
The Supplement Den stores personal information in a range of paper-based and electronic forms
1.Paper Security – Where personal information is stored in physical form, The Supplement Den will use access control measures such as keyed access and security alarms to deter and detect unauthorised access.
2.Computer and Network Security – The Supplement Den adopts a number of security measures to protect information from unauthorised access to its computer systems which include:
• access control for authorised users such as user passwords and screen saver passwords;
• limiting access to shared network drives to authorised staff;
• virus checking;
• specialised IT support to deal with security risk.
3.Communications Security – Transmission of personal information may involve insecure telecommunications lines. Security of this personal information is enhanced by:
• checking facsimile numbers before sending personal information, and confirming receipt;
• passwords required for some internet transmissions;
• checking identity before giving out any personal information; and
• encryption of data for high risk transmissions.
Personal information in The Supplement Den possession may be retained in archival storage. Generally The Supplement Den will destroy personal information after a period of seven (7) years following its collection unless it is required, or may be required, to be kept for a longer period because of the purpose(s) for which it was originally collected.
The Supplement Den use of "cookies"
"Cookies" are small pieces of information that a website transfers to your computer’s hard drive for record-keeping purposes. Our cookies do not contain any personally identifying information, but they do enable us to track site traffic patterns. The Supplement Den uses this information to improve our design, layout and service to users. Most web browsers automatically accept cookies, but you can change your browser settings to prevent that.
How changes to this policy will be notified
The Supplement Den may amend the The Supplement Den Privacy Policy from time to time. Amendments to the The Supplement Den Privacy Policy may be necessitated by a variety of factors, including, but not limited to, operational and procedural changes and/or the changing legal environment in which The Supplement Den operates. When changes are effected, The Supplement Den Privacy Policy will be updated with the amendments highlighted. The change will be effective on and from the date the amended The Supplement Den Privacy Policy is posted on the website.
Linked websites
The Supplement Den contains links to other sites not affiliated with The Supplement Den. These sites have their own policies and practices about on-line privacy, and The Supplement Den cannot be responsible for the privacy practices or the content of these unaffiliated websites.
Other Privacy issues
Whenever you post unprotected personal information on-line in areas accessible to others - eg chat areas and message boards- that information can be collected and used. Ultimately you are the one who can best control the secrecy of your passwords and account details. You should be careful when you are online.
The Supplement den forbids that any portion of this site may to be reproduced, duplicated, copied, sold, re-sold, visited, or otherwise exploited for any commercial purpose without express written consent of the Supplement Den.
We reserve all rights concerning any and all trademarks, logo's, or other proprietary information (including images, text, page layout, or form).
How to contact us
If you have any questions about the The Supplement Den Privacy Policy, our privacy practices or your personal information dealings with The Supplement Den, you can send an email to info@thesupplementden.com or write to:
The Privacy Controller
The Supplement Den
PO BOX 1619
Springwood
QLD 4127
